PRIVACY POLICY

Thalvaris Maelis LLC (hereinafter referred to as "we" or the "Company") attaches great importance to customer privacy and the security of personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit and use our website or purchase products such as curtains, tiebacks, sheer curtains, bay window cushions, and curtain tracks.

By accessing or using this website, you agree to the information handling practices described in this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of this website.

1. Information We Collect
We may collect the following types of information when you visit the website, place an order, contact us, or use related services:
Personal Information:
Name;
Mailing address;
Email address;
Phone number;
Order information and purchase history;
Information required for delivery and after-sales service.
Device and Browsing Information:
IP address;
Browser type;
Device information;
Access times and page view history;
Website usage data.
This information is primarily used to improve the website experience, process orders, and provide better customer service.

2. How We Use Information
The information we collect may be used for the following purposes:
Processing and fulfilling your orders;
Arranging product delivery and providing order updates;
Responding to your inquiries, questions, and after-sales requests;
Improving website functionality and the shopping experience;
Optimizing product displays and service offerings;
Preventing fraud and unauthorized transactions, and ensuring website security;
Complying with applicable laws, regulations, and relevant requirements.
We do not sell, rent, or provide your personal information to third parties for commercial marketing purposes without authorization.

3. Payment Information Security
To ensure the security of your payments, we use third-party payment services that meet industry security standards to process transactions.
All payment transactions are completed through secure payment systems that comply with PCI-DSS (Payment Card Industry Data Security Standard). Thalvaris Maelis LLC does not store full credit card numbers, bank card security codes (CVV), or other complete payment credential information on its servers.

4. Information Sharing
We may share limited information with the following partners when necessary:
Logistics and delivery service providers: To fulfill order deliveries;
Payment service providers: To process payment transactions;
Website technical service providers: To maintain website operations and provide technical support;
Legal and regulatory authorities: When required by law or to protect our legitimate rights and interests.
All partners may use the relevant information only to the extent necessary to provide their services.

5. Use of Cookie Technology
Our website may use cookies and similar technologies to help us:
Remember your shopping preferences;
Analyze website traffic;
Optimize website functionality;
Provide a browsing experience better tailored to user needs.
You can manage or disable cookies through your browser settings; however, disabling them may affect certain website functions.

6. Personal Information Protection
We implement reasonable technical and administrative measures to protect your personal information against unauthorized access, disclosure, alteration, or loss.
While we strive to protect the security of your information, no method of internet transmission can be guaranteed as absolutely secure. Therefore, we recommend that you properly safeguard your account information and avoid disclosing sensitive information to others.

7. Data Retention Period
We retain your personal information based on business needs and legal requirements.
Order-related information is typically retained for up to 7 years after order completion for purposes such as financial records, customer service, after-sales support, and legal compliance. Once the necessary retention period has expired, we will securely delete or anonymize the information in accordance with applicable laws.

8. California Consumer Privacy Rights (CCPA)
If you are a resident of California, USA, you may have the following rights under the California Consumer Privacy Act (CCPA):
To request information about the personal information we collect, use, or disclose;
To request the deletion of your personal information;
To request a copy of your personal information;
To opt out of the sale of personal information.
Thalvaris Maelis LLC does not sell customers' personal information.
If you wish to exercise the above rights, please contact us via the following email address:
Email: damya@thalvarismaelis.com
Upon receiving your request, we will verify your identity and process the request in a timely manner, in accordance with applicable legal requirements.

9. Links to Third-Party Websites
This website may contain links to third-party websites or services. We are not responsible for the privacy policies or content management of these third-party websites. We recommend that you read the privacy policies of third-party websites before visiting them.

10. Updates to the Privacy Policy
We may update this Privacy Policy in response to business changes, legal requirements, or service adjustments. Updated policies will be posted on the website, with the latest effective date displayed at the top of the page.
We encourage you to review this page periodically to stay informed about how we protect your personal information.